ABOUT ANDY MASTERS
Andy has earned the prestigious “CSP” designation of the National Speakers Association (NSA), the highest earned international recognition for professional speakers, which less than 10% of speakers worldwide have achieved.
He is also a favorite among meeting planners–as he has presented over 20+ programs for Meeting Professionals International (MPI) events across North America, and is a member of the Society for Government Meeting Planners (SGMP). Andy served as 2018-19 President of the National Speakers Association-Central Florida Chapter, representing 125+ Professional Speakers in the region.
Andy has earned four degrees and written five books, including his award-winning KISS Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships and his latest book Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire. He has also been featured on many major media outlets, including LifeTime Television, PBS, Investor’s Business Daily, Leadership Excellence magazine, and Sales & Service Excellence magazine.
Andy devotes his life to changing lives and improving organizations through his unique and entertaining keynote programs.
ANDY MASTERS PROGRAMS & TOPICS
Powerful service principles are based on Andy’s award-winning book Kiss Your Customer. Andy proves that we must create a transformation from doing a job to creating a bond. He also shares examples from government agencies on how to create resident loyalty, pride in the community, and improved reputation–including on social media. There is a difference between just “service,” and “world-class service” to “WOW” both internal customers and residents. Enjoy this timely, entertaining, and impactful program which provides solutions to our communities during the COVID-19 pandemic.
Request Availability for Andy Masters
ANDY MASTERS, MA, CSP
Award Winning Author and Keynote Speaker
$7,501 – $10,000
Speaker fee falls within this range. For exact fee, please contact us.
ABOUT ANDY MASTERS
ANDY MASTERS PROGRAMS & TOPICS
HERO Government Service in a COVID-19 Environment
Presented either “virtually” or “in-person”, as a 1-hour keynote or 4-hour training.
A crisis can either tear communities apart, or bring communities closer together. Andy proves that we must create a transformation from doing a job to creating a bond and shares examples from government agencies on how to create resident loyalty, pride in the community, and improved reputation-including on social media. Timely, entertaining, and impactful program providing solutions to communities during the COVID-19 pandemic.
Leadership Lessons from Hollywood
Andy creatively uses the magical imagery of Hollywood to help leaders ignite a culture to develop and empower their organizations-while defeating the succession planning crisis-in this challenging era of having to “Do More With Less”. This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke real organizational change from every attendee. Andy provides attendees with an interactive multi-media experience and immediate take-home action items to help cultivate both millennials and Gen Z future leaders in today’s new economy.
Kiss Your Customer
Andy takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Today’s customers want to hire experts they can trust, who can truly help them. Andy’s creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program!
How to Stress Yourself Out, Be Late for Everything, and Die Young
Andy shares his humorous but thought-provoking spin on proven principles by presenting through his unique “What not to do” theme. Andy helps audiences across the country become masters of prioritization, time delegation, and work/life balance – allowing you to control your schedule. He illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU! Recharge and refocus NOW….before it’s too late!
Your Employees (And Candidates) Are On Drugs
This shocking, solutions-based program exposes the nearly $1 Billion dollar fake “synthetic” urine industry which enables employees and candidates to successfully cheat employer drug tests – and it’s damaging impact on every organization during our tragic U.S. opioid crisis. This program outlines the simple, yet critical action steps organizations must implement to stop the cheating immediately -in order to hire qualified applicants, improve employee productivity, improve workplace safety, and lessen the dangerous legal liability for their organization. The impact of this program may not only save entire organizations from legal crises, but can also help prevent yet another drug-related workforce tragedy in our country.