Danny Snow

DANNY SNOW

Customer Experience Expert Delivering Lessons from the Mouse

TRAVELS FROM:
Florida
SPEAKER FEE:
$5,001 – $7,500

Speaker fee falls within this range. For exact fee, please contact us.

"Danny delivered what was needed for our organizations through his topic 'Lessons from the Mouse.' These lessons are easy to understand and apply to any organization. Danny was a joy to work with and captivated the audience sharing his experiences working with the Disney organization."

 

President
School Nutrition Association of South Carolina

"Thoroughly enjoyed Danny's presentation...was refreshing to hear customer service from another industry."

 

Former CEO
Community Bank, N.A

"I was very impressed with your presentation yesterday. It was just the right level for our team. The information was accessible and laid a perfect foundation. It also provided areas and concrete ways to follow up on what they learned. I had quite a few folks (including one of our hospitality faculty who is an expert in customer service) tell me how much they enjoyed your talk."

 

Interim VP of Student Affairs
Stephen F. Austin State University

ABOUT DANNY SNOW

Danny Snow was born into a true Disney family. He and EVERY member of his immediate family worked for Walt Disney World at some point in their careers, learning what it takes to create a loyalty-driving customer experience. Danny took the service principles he learned at Disney to his work at other organizations, quickly earning the reputation of “customer service champ.”

After earning his MBA in Business, Danny became the Director of Marketing for Snow & Associates, Inc. where he helped grow the family business from a startup into one of the top customer service speaking/training companies in the world. His role has brought him into contact with leaders of organizations around the globe, assisting them in making decisions that impact their companies’ futures.

As a speaker, Danny helps organizations achieve their goals related to customer service, employee development, and leadership. His presentations are designed to be highly entertaining, while sharing business principles that can be immediately applied.

DANNY SNOW PROGRAMS & TOPICS

Delivering a World-Class Customer Experience: Lessons From The Mouse

¬†Customers have more choices than ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can an organization do to stand out from the crowd? Differentiating your service is the key to attracting and retaining customers – while driving bottom line results. More than ever customers are focused on value – what you can do that other organizations cannot or will not do. Customers want to know that you are focused on earning their ongoing loyalty. Based on his experience with the Walt Disney World Company along with many years in the family business, Danny Snow will provide you with strategic tools that can be used to raise the bar of service throughout your organization, resulting in “walk-through-fire” customer loyalty.

Participants will learn:

  • Approaches that help your employees move from a task mindset to an experience mindset.
  • A process for ensuring that your organization’s “backstage” environment never impacts the “onstage” customer experience.
  • Four specific strategies for wowing customers every time.

Request Availability for Danny Snow

DANNY SNOW

Customer Experience Speaker Delivering Lessons from the Mouse

Danny Snow
TRAVELS FROM:
Florida
SPEAKER FEE:
$5,001 – $7,500

Speaker fee falls within this range. For exact fee, please contact us.

¬†“Danny delivered what was needed for our organizations through his topic ‘Lessons from the Mouse.’ These lessons are easy to understand and apply to any organization. Danny was a joy to work with and captivated the audience sharing his experiences working with the Disney organization.”

President

School Nutrition Association of South Carolina

“Thoroughly enjoyed Danny’s presentation… was refreshing to hear customer service from another industry.”

Community Bank, N.A

“I was very impressed with your presentation yesterday. It was just the right level for our team. The information was accessible and laid a perfect foundation. It also provided areas and concrete ways to follow up on what they learned. I had quite a few folks (including one of our hospitality faculty who is an expert in customer service) tell me how much they enjoyed your talk.”

Interim VP of Student Affairs

Stephen F. Austin State University

ABOUT DANNY SNOW

Danny Snow was born into a true Disney family. He and EVERY member of his immediate family worked for Walt Disney World at some point in their careers, learning what it takes to create a loyalty-driving customer experience. Danny took the service principles he learned at Disney to his work at other organizations, quickly earning the reputation of “customer service champ.”

After earning his MBA in Business, Danny became the Director of Marketing for Snow & Associates, Inc. where he helped grow the family business from a startup into one of the top customer service speaking/training companies in the world. His role has brought him into contact with leaders of organizations around the globe, assisting them in making decisions that impact their companies’ futures.

As a speaker, Danny helps organizations achieve their goals related to customer service, employee development, and leadership. His presentations are designed to be highly entertaining, while sharing business principles that can be immediately applied.

DANNY SNOW PROGRAMS & TOPICS

Delivering a World-Class Customer Experience: Lessons From The Mouse

Customers have more choices than ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can an organization do to stand out from the crowd? Differentiating your service is the key to attracting and retaining customers – while driving bottom line results. More than ever customers are focused on value – what you can do that other organizations cannot or will not do. Customers want to know that you are focused on earning their ongoing loyalty. Based on his experience with the Walt Disney World Company along with many years in the family business, Danny Snow will provide you with strategic tools that can be used to raise the bar of service throughout your organization, resulting in “walk-through-fire” customer loyalty.

Request Availability for Danny Snow