Capitol City Speakers Bureau 1-800-397-3183
CCSB on LinkedIn CCSB on Twitter Contact CCSB
Contact us today!
Phillip Van Hooser, MBA, CSP, CPAE Kentucky

Honest. Trustworthy. Genuine. These are just a few words that describe Phil Van Hooser.

Phil grew up in a rural farming community in Western Kentucky. His dad was a construction painter who never shied away from the tough jobs because they were challenging and offered better pay. He often kept his family traveling in search of better work, and Phil's mom took it all in stride. She liked to see their frequent moves as a big adventure and used each new journey as an opportunity to foster Phil's curiosity. They raised their son to value hard work, perseverance, and to understand that what you do reflects on your family and your community. You have a responsibility that is much greater than yourself.

After college, Phil brought this work ethic to corporate America. In his early years as an HR professional, he was struck by something he learned while watching a video on the Quality Management Movement. The message was simple but significant: "No matter how good your tools or processes are, they are only as good as the person leading the process." It was then that Phil decided he wanted to be a leader, not simply a manager.

After 10 years in corporate HR and earning what he calls a "master's degree in 'What the Worst Leaders do in Poorly Managed Companies,'" Phil was at a turning point. It was time to take the leadership truths he had learned and share them with companies who cared and were willing to listen. Van Hooser Associates, Inc. was born.

Phil has built a successful career developing and marketing customized leadership keynotes, management training plans, books and videos on leadership. He has taught his proven leadership skills at companies of all sizes throughout the U.S. and around the globe. More than 900 companies have trusted Phil to help their organizations achieve new levels of success.

Most recently, Phil has been the mastermind behind a comprehensive leadership development program called Leaders Ought to Know. This leadership development plan incorporates in-depth leadership content, systematic delivery, consistent reinforcement and ongoing engagement and interaction to achieve each client's leadership development goals.

Speaker Shortcuts
Certified Speaking Professional
CPAE Hall of Fame Speaker
Printer-Friendly Bio Print Bio
Speaker Video Watch Video
Programs Programs & Topics
Speaker Books Books
Request this Speaker Request Information
Fee Range

Most Requested Programs...
  • Ground Rules for Leaders - There are some things every leader ought to know. The unfortunate truth is that organizations are filled with people in leadership roles who have no idea how to lead. That's when organizations begin experiencing troubles like:

    • employee retention rates drop and good employees leave because leaders aren't respected
    • attorney's fees and court settlements skyrocket from lawsuits where leaders aren't accountable
    • grievances and labor disputes grow because leaders can't be trusted
    • work teams are unproductive because leaders can't communicate with team members.
    • leadership strategies

    New leaders, mid-level managers and executives - any leader who is feeling the pressure to perform - needs to know the essential, yet often, unspoken ground rules of building cohesive leadership relationships. For those who need a dose of reality and practicality, Ground Rules for Leaders delivers leadership strategies that propel managers into respected, integrity-based leaders - leaders with staying power - leaders who can perform at ever increasing levels of responsibility.

  • We Need to Talk - Knowing how to communicate is a huge factor in leadership and organizational success. A leader's ability to communicate impacts all facets of business operations - bottom line issues like: sales and production - customer and employee relationships - productivity, cost reduction and profitability. Leaders who haven't learned how to communicate create bad results for their organizations including:
    • Low employee morale, poor job satisfaction, increased turnover: Employees distrust and disrespect leaders unwilling to listen or talk to them. Many leave in search of a better work environment.
    • Diminished productivity: Confusion and miscommunication about vision, goals and assignments lead to costly errors, disrupted workflow and wasted resources.
    • Increased conflict and team problems: Leaders who fail to address differences among team members and across departments fuel contentious relationships.
    • Lost productivity from ineffective meetings.
    • Lost revenue from poorly communicated production, project or sales goals.

    And that's just the tip of the iceberg caused by leaders with ineffective communication skills. Imagine for a moment, you had to assign a dollar value to similar scenarios in your business. How much would poor communications skills be costing your organization? For leaders who need help with their communication skills, We Need to Talk presents six commonsense strategies that help leaders immediately improve the results of their communications efforts.

  • Professionalism Is a Choice - Every day, employees and leaders at all organizational levels - regardless the industry - make choices that speak volumes about their professionalism. Choices that positively or negatively contribute to:

    • quality, productivity and profitability
    • workplace safety
    • employee engagement levels and work environment
    • opportunities that are missed or maximized
    • reputation and standing in the market place.
    • Is the unprofessional "good enough is good enough" mentality costing your organization money, market share and reputation?

    This keynote presentation teaches your team twelve practices that maximize professionalism skills to set them apart from the competition and save your organization the high cost of unprofessional choices.

  • Tools & Rules for Smart Decision Making - Every day, leaders make hundreds of decisions - some are basic, some are important - and occasionally, some are life-changing - for their employees, for their companies, for themselves. How were leaders taught to make decisions - by trial and error, usually. That approach can prove costly for companies - even fatal - with:

    • missed opportunities
    • production downtime
    • compliance fines
    • grievances, lawsuits
    • lost time accidents
    • Leaders don't generally intend to make poor decisions. Leaders struggle with decision making for one primary reason-they've never learned a solid process for smart decision making. Tools & Rules for Smart Decision Making presents a repeatable method leaders can use to make smart, safe decisions.

  • The Secrets of Customer Service Professionals - Savvy business leaders acknowledge that customer service performance is a critical component of profitability. Unfortunately, in too many organizations, customer service performance is their greatest sales reduction tool. Their poor customer service practices result in:

    • Driving current customers away and scaring off future customers
    • Lost revenue and declining profits
    • Decreasing market share
    • And a big black mark on their reputation among vendors, competitors and customers.
    • Rebuild Revenues and Reputation through Professional Customer Service

    For managers and front line staff that need a reminder of the benefits and basics of customer service, The Secrets of Customer Service Professionals delivers a six-step model for impressing, enticing and winning over customers with every interaction.
Leaders Ought to Know We Need to Talk Willie's Way It Takes More Than Guts You're Joe's boy, Ain't Ya?
Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership We Need to Talk: Building Trust When Communicating Gets Critical Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty It Takes More Than Guts You're Joe's boy, Ain't Ya? Life's Lessons for Living, Loving & Leading

| Home Page | CCSB Blog | Speaker Blog | What's New | Search for Speakers | Request a Speaker |
| Sports Personalities | Healthcare Speakers | List of Clients | Client Testimonials | Speaker Showcase |
| Are You a Speaker? | About Us | Contact Us | Twitter | LinkedIn | Site Map |

Your Speakers Bureau source for Keynote Speakers, Corporate Entertainers,
Sports Personalities, Motivational Speakers, Business Leaders & Sales Trainers

Copyright © 1997-2019 Capitol City Speakers Bureau. All rights reserved. Back to Top