Since 1985 Art has been working with corporations and associations to help them
be more successful. Today, his focus is on working with people to develop their
innovative thinking capability to add to their analytic thinking as part of their
skill set. Sustaining exceptional performance is always difficult, but Art believes
that it is more possible in today's competitive climate for those willing to do
the tough thinking to find a value proposition that works in their market place
and to do the follow up of committing to excellent execution.
Programs
- Invent Business Opportunities No One Else Can Imagine
When the stone tablets containing the Ten Commandments
for Business Success come down from Corporate Mount Sinai, they will
include: "Ask customers what they want and give it to them."
But is it all that simple? Unless you are blessed with Jules Verne-like
visionary customers, their answers to surveys and focus groups will be
minor tweaks on what the industry is already providing, not exactly the
input that fuels bold innovation. Sales gold mines lie in recognizing
and offering solutions to "latent needs," that is, what
customers might value, but have never experienced and would never think
to ask for. But how do you know your customers' needs before they do? This
program covers five integral elements for inventing business opportunities
no one -- your customers or your competition -- can imagine.
- Change Mastery: Reinventing the Competitive Game
Your best sustainable edge is being better at mastering
change than your competition. "Change-master" companies excel
because of two strengths. First, they see the danger of relying on yesterday's
"winning formula" which is really a disguise for resisting
change. Second, they know how to minimize resistance and create positive
momentum for change. Topics covered include: getting "committed"
buy-in for change; curtailing blaming, instilling ownership; viewing
uncertainty as a positive condition; and staying focused on results
despite distractions.
- The Leadership Dilemma: Making the Transition from Too Much Management to the Right Amount of Leadership
As the pace and complexity of change intensifies, every
business must examine its balance of management and leadership capabilities.
"Management" specifically deals with short time frames, details,
eliminating risks, scrupulous rationality, and gaining compliance with existing
best practices, toward the goal of producing predictable results.
"Leadership" emphasizes long term viewpoint, calculated risks,
inspiring people's values and reinventing strategies to prepare an
organization for the future marketplace. Achieving the right balance leads
to the perfect blend of continuous quality improvement and strategic
foresight that characterize winners.
- What Great Managers Do to Retain Top Talent and Motivate Peak Performance
Faced with tight labor markets, unprecendented change to manage
and tough demands for productivity, today's managers are searching for
solid answers. This program capitalizes on a 15-year Gallup Organization
study (comprised of one million talented employees and 10,000 great managers)
that examines two pivotal questions: 1) What does top talent need from their
work environment to produce profound results? 2) What are the best
practices employed by great managers for retaining and motivating top
talent? The study offers conclusive evidence for the power of managers in
influencing employee performance.
- Sustaining Exceptional Performance: Honoring Your Company's Best
This program is especially suited for recognition events
or where a group seeks to preview the qualities of the most valuable
performers in the 21st century organization. It is designed for professionals
who've developed their skills to a mastery level but now require powerful
self-management strategies to eclipse their already extraordinary results.
Techniques include: peak performance goal-setting, being value-driven,
developing a "healthy disregard for the impossible," and becoming
a "role pioneer." Instead of flashes of brilliance, exceptional
performers know how to cause breakthroughs by design, under any and all
business circumstances.
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