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Greg Nelson Pennsylvania
Greg Nelson

Greg Nelson is a nationally recognized expert and a sought after speaker with experience in leadership and executing strategy. For more than 30 years, Greg's passion has been working with leaders to achieve and sustain operational excellence. In the last few years, Greg has been honored to speak to over 60,000 health care professionals and leaders.

A respected and well-received speaker, Greg's presentation style combines down-to-earth enthusiasm, knowledge and humor with practical solutions to the challenges facing today's leaders in health care. Audiences connect with his engaging, high-energy presentation style and his message about the mission we serve and practical tools you can use. As you return to work, the tangible take-aways and tips shared by Greg will allow you to put words into action for you and your organization.

Greg began his career in health care in the mid '70s, working in behavioral health with a health system in Ohio. In the mid '80s, he spearheaded their focus on the patients to drive effective business strategies. The experience also drove his passion for leadership development.

Formerly the Vice President and founder of the Health Care Group at Development Dimensions International and subsequently a national speaker for the renowned Studer Group, Greg is a proven leader. In addition to health care experience, his strategic thinking and visionary ideas have helped both for-profit and not-for-profit groups in numerous industries, including banking, financial services, government agencies, education, manufacturing and professional trade associations.

Greg has written several articles for national publications and co-authored the book, Zapp! Empowerment in Health Care. Greg has been invited to present at AONE, the Press Ganey client conference, SHRM's annual conference, the Jackson Organization client conference, Blue Cross/Blue Shield Association, ASHHRA's annual meeting, HCA's national CFO and HR Directors conferences, ACHE and leadership retreats throughout the United States.

His passion speaks volumes on such topics as leadership, core competencies, accountability, executing strategy, managing change, generational differences and filling the leadership gap.


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  • Getting Results: Patient Perfect Care - This presentation is for leaders at all levels who share the mission of providing perfect patient care. Greg goes into detail about the key success factors, including personal leadership, developing talent, individual accountability, and passion for the work.

  • Becoming an Empowered Leader - Based on the widely acclaimed book that he co-authored, Greg's Zapp!® Empowerment in Health Care presentation helps leaders learn the most important competencies and how to use them. Leaders learn how to develop and maintain excellent service teams.

  • Stellar, Stupendous Service - Every patient. Every time. This presentation gets at the heart of great service: personal accountability. Drawing on the foundation that those dedicated to health care truly want to help others, Greg teaches practical tools that staff and leaders can use every day.

  • Managing the Generations...Effectively - Never has the workforce in health care been more diverse--by culture, by age, by ethnicity. At the core of managing the differences is recognizing what the workforce in health care has in common--and that starts with the patients they serve. In this presentation, Greg goes into detail by teaching key success factors that build teamwork by focusing all the generations on common goals and achievement.

  • Top Ten Tips for Teamwork - The very foundation of excellence in health care is based on teamwork--at all departmental levels. The #1 root cause of sentinel events is the lack of teamwork, and in this presentation Greg teaches practical solutions to increase teamwork, motivation and team-based outcomes.

Zapp! Empowerment in Health Care
Zapp! Empowerment in Health Care

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