Dr. Michelli's third book entitled When Fish Fly was co-authored with the owner of the "World Famous" Pike Place Fish Market in Seattle. When Fish Fly was released in the summer of 2005 by Hyperion and in audiobook format by Random House. Dr. Michelli believes his greatest accomplishment is his ability to learn from the laughter and humor of his children, Andrew and Fiona.


Programs...

• When Fish Fly: Lessons from the World Famous Pike Place Fish Market - When Fish Fly shares insights into the underlying principles and amazing transformation of the World Famous Pike Place Fish Market. Excerpting from his book of the same name, Dr. Michelli reels in the complete fish story examining core principles that create Pike Place Fish's uniquely vital and creative culture. A culture that leads to excellent customer service, legendary employee morale, a fun and energized work environment, and ultimately makes a "World Famous" difference in the lives of those they serve.

• The Starbucks Success Blend: Making the Ordinary into the Extraordinary - From the coffee farms in origin countries like Costa Rica, to the neighborhood coffee shop, Starbucks has focused on core principles that have made it the business growth story of our time. Dr. Michelli has had unparalleled access to Starbucks and traveled internationally with the Starbucks leadership team. He will offer insights into how every employee can create success and add value to their colleagues, customers and community. Dr. Michelli will brew an experience that highlights how each of us can take an organization to the next level with persistence, a sense of humor and a desire to surprise and delight others. Just as Starbucks went from one small shop in Seattle's Pike Place Market to approximately 9,000 stores internationally (growing at a rate of four new stores a day), so too can we all maximize our positive impact, organizationally and throughout our communities.

  

• Humor Profits: Developing a Successful and Playful Corporate Culture - Borrowing from his experiences with companies such as Southwest Airlines and Ben and Jerry's Ice Cream, Dr. Michelli shows you how a playful corporate culture attracts and retains the best workers. Get ready to learn how to celebrate your employees and increase your profitability through humor and play.

• Humor Profits: Enjoying Life to the Fullest by Capturing the Naturally Occurring Humor of Reality - Have you noticed that not everyone is amused by the challenges of living. In a world filled with depression, burnout and despair, it is clear that few have developed a perspective which makes the human experience enjoyable. This workshop reviews simple attitude and perspective shifts which can provide shock absorption on the bumpy road of life. It emphasizes that it is not the events of life that matter but the emotional choices we make in response to them.

• Humor Profits: Balancing Life Through Play and Laughter - Borrowing from improvisational comedy, magic, juggling, mime and music, Dr. Michelli explores playful strategies for finding more joy in your life. The importance of having a playful heart in a hectic world is emphasized.