John's book, Creating Contagious Leadership, identifies his low-cost, high-return formula. He brings clarity and simplicity to the challenge of cultivating and spreading companywide leadership. Clients say his results are, "bold," "contagious" and "spectacular."

A veteran in business, John has been a hands-on student of effective leadership for 30 years. His experience ranges from middle to senior management, from large to small companies, in a variety of industries.

Most Requested Presentations:
• Creating Contagious Leadership : (Leadership) Infuse your organization with a renewed sense of commitment, excitement and possibility by challenging each person to practice the habits of contagious leadership.

• The Action After Satisfaction : (Customer Service) Demolish the myth that customer satisfaction is the ultimate goal and help your organization change satisfied customers into involved customers - that's where the real pot of gold lays waiting.

• Stop Selling And Help Me Buy : (Sales) Help your salespeople adapt to customers and prospects so they can create an opening for their offer, increase sales, and build strong, long-term relationships.

• Speak And Be Heard : (Communication) Participants gain a deep insight into their own communication style, learn to recognize the preferred communication style of others, and adapt to the other person for more effectiveness.