No idle armchair philosopher, Sam Geist's insights stem from years of front-line business experience. Sam grew his single sporting goods store into a 15-store, $40 million dollar a year national chain before he sold it to his competitor. He opened a marketing and consulting agency, based on the full-service customer concepts he had honed in the retail arena, and went on to learn an entirely new set of skills and experiences.

When his marketing clients began asking him to speak to their clients he discovered his true calling.

Sam's early business roots taught him well about our volatile, ever-changing marketplace. His experiences provide him with an invaluable dual perspective - both as client and marketer - a perspective he has been sharing with audiences across North and South America and Europe for the last 15 years.

His business programs are not just theoretical speeches, they offer tangible ideas and solutions. They provide a wealth of applicable information as well as the impetus to act on it. Sam questions. He challenges. He informs. He refocuses participants. He provides actionable strategies to address the obstacles faced by so many of today's organizations.

During hands-on, interactive discussions and brainstorming workshops, Sam uses the Socratic method to encourage participants to question themselves, to think about their business in new ways in order to change, improve and grow. He insists that asking tough questions - and answering them honestly - is crucial to the well-being of your organization. He shows you how to capitalize on your resources and how to use your knowledge more profitably than you ever did before.

As a consultant he also uses his extensive experience to assist companies involved in restructuring develop a unique road map to create their own future.

• Execute or Be Executed : This program is a wake up call to all marketers in today's marketplace. It addresses the biggest issue in business today: a failure to execute. Recognizing the huge gap between talk and action, this program's premise is that the engine that drives business today is execution. In order to survive you must execute your plans and strategies. The program assists participants in developing a personal step-by-step approach that empowers them to act and enables them to do so successfully.
  
  
• Why Should Someone Do Business With You...Rather Than Someone Else? : This fast-paced program focuses on strategies to increase your effectiveness in vital business areas. It challenges participants by asking tough questions, since questioning inspires thought, answering motivates action. It provides the wherewithal to recognize and maximize: your resources, the effects of environmental trends and everyday opportunities and challenges.
  
  
• Would You Work for You? : This program encourages you to blend together the art and science of leadership with its psychology-enabling you to motivate, to inspire and to ensure your staff take ownership of their roles and responsibilities while you are effective in your role. The program highlights differentiating between being a boss and a leader, discovering where your strengths and weaknesses lie, determining how to energize those who work with you, utilizing all your tools and developing an ongoing execution strategy.
  
  
• If I Hear Customer Service One More Time, I'll ... : This program provides you with invaluable insights to distinguish your staff and your organization from everyone else in the marketplace. It outlines a new perspective with which to view service. It discusses innovative tools to turn your newfound knowledge into action-to turn intangibles into tangibles. Highlighted are the critical advantages of exemplary service; the moments of truth in every organization; developing excellent service providers; and growing new strategies for the long term.
  
  
• Differentiate ... or Die : Transitional times negate the "business as usual" approach. They offer the perfect opportunity to adopt a bold plan, to take a firm stand to differentiate yourself and your organization from the competition. Presented are viable options to create effective differentiation, to grow your organization, to enhance your profitability and to loyalize customers. This program enables you to discover your unique point of difference and how you can capitalize on it in a marketplace blinded by overexposure.