Exceeding expectations, taking charge, accepting responsibility, and igniting passion in your work and life ... this is Robin Crow's core message ... and it applies to anyone in any business. Robin's tell-it-like-it-is style is a breath of fresh air, with a new approach to business success based on his own experience.

Robin Crow has forged a remarkable career on his journey from struggling musician to national recording artist, and then on to his remarkable success as an entrepreneur. His company, Dark Horse Recording, a four-studio complex he built from the ground up, has set the gold standard for customer service and excellence in the recording industry, and is home to recording artists Faith Hill, Neil Diamond, Michael W. Smith, Jewel and Alison Krauss to name a few.

As a speaker, performer and author, Robin has presented at over 2,000 events, has had four books published, released ten albums, appeared on countless television shows and is a featured speaker for Nightingale Conant.

Robin's expertise on leadership and customer service comes from 30 years in the trenches as an entrepreneur and business owner. For the past 13 of those years, he has lead his company, Dark Horse Recording, through dramatic technological and operational changes to achieve sustained success. By constantly reinventing the company, continually improving the Dark Horse brand, and relentlessly focusing on customer service, Robin has brought his business to a prominent spot in the music industry as one of the most successful studio complexes in the world.

Robin's book, Jump And The Net Will Appear, has become required reading for many high schools and universities teaching classes on business start-ups and entrepreneurship. He has been a contributor on CNN and Canada AM, and has made over 55 other national and major market television appearances. He has given over 2000 presentations highlighting the core topics of exceeding expectations, taking charge, and accepting responsibility.

When Robin hits the stage he turns a keynote presentation into an awe-inspiring learning and entertainment experience. You'll be amazed by his jaw-dropping guitar playing as projection screens come alive with stunning imagery serving as a precursor to his opening remarks. Five minutes later as he begins to speak, you quickly realize Robin is a business owner with a deep reservoir of first hand knowledge about leadership, customer service, and consistently growing a thriving business. In the course of his presentation, each song he performs will be accompanied by stunning video footage. It all comes together to reinforce his message of exceeding expectations through leadership and customer service.

• Rock Solid Leadership: How Anyone, in Any Job Can Lead With Enthusiasm, Passion and Purpose - In this keynote you will learn the ten fundamentals that are paramount to becoming an effective leader and how they can be applied in your business and in your life in absolutely any situation. In this presentation, Robin shares the tools and strategies that helped him lead his company, Dark Horse Recording, to extraordinary success.
  
  
• The Power of Service: How to Consistently Exceed the Expectations of Your Customers - The difference between businesses that thrive and ones that struggle to keep the doors open often boil down to one thing...how well their customers are served. OK, we all know that, but the critical distinction is knowing how to expand your resources, maximize your efforts and inspire your team to consistently put great service into practice. Your audience will leave armed with the tools and inspiration to exceed the expectations of your customers.
  
  
• Big Ideas For Small Business Growth: What Works, What Doesn't and Why (Breakout Session) - Since its inception, Dark Horse Recording has weathered dramatic technological changes to achieve sustained success; reinventing itself, continually improving and focusing on customer service. In this presentation, Robin will share factors critical to accelerating small business growth and will have your attendees inspired to stay focused on growing their businesses.