JOE MULL, CSP, CPAE

The employee revolution is here. As workers everywhere quit, retire, or change jobs, do you really understand what leads ordinary people to become dedicated employees? In this compelling program, Joe dispels the pervasive myths hindering hiring (Hint: it’s not all about money and it’s absolutely false that ‘no one wants to work.’) and shares the 3 factors that determine whether someone will join your organization, stay long term, and do great work. A riveting, content-rich session related to workforce, staffing, retention, hiring, employee experience, and the future of work.

Audience takeaways:

• Learn what’s really driving turnover and retention challenges in the labor market post-pandemic
• Explore the three employee experiences that consistently lead workers to join an organization, stay long-term, and do great work on the job
• Understand how to begin engineering the conditions on your team that turn an organization into a destination workplace
• Leave with a vocabulary, framework, and resources for improving workforce engagement and employee retention at an individual and organizational level

Amid shifting employee values, hybrid work, and the emergence of AI, a leader’s job has never been more challenging. Bosses shoulder the weight of managing competing personalities, navigating difficult conversations, building team cohesion, driving productivity, and so much more. What does it take to succeed in such a demanding work landscape?

The secret is embracing a higher standard of leadership—one that invokes the science of workplace engagement while placing the humanity of people at the center of everything. To thrive in this new age of work, leaders must evolve from simply managing people…to leading in ways that activate commitment.

Drawing from two decades of experience, workforce engagement expert Joe Mull reveals the proven habits and routines that set transformational leaders apart. Through powerful storytelling and evidence-based insights, Joe celebrates the critical role bosses play while equipping them with specific practices to build cultures of genuine commitment in today’s complex work environment. This isn’t just another leadership program – it’s a rallying cry for those brave enough to evolve how they lead and embrace what it takes to create workplaces where people stay, thrive, and contribute their best work.

Audience takeaways:

• Rediscover their deeper purpose as leaders and the proven practices that have the greatest impact on team performance
• Learn the daily habits and routines commitment-centered leaders use to inspire genuine loyalty and unleash their teams’ full potential
• Gain practical strategies for building stronger connections and cultivating commitment, even amid today’s complex workplace challenges
• Leave feeling energized, validated, and equipped to transform both their teams and lives through exceptional leadership

At the heart of every great leadership story lies a pivotal conversation that changed everything. Yet too often, leaders struggle with the two most important types of conversations they need to master: feedback and coaching. In this fast-paced, interactive program, workforce expert Joe Mull – author of Employalty and founder of Boss Hero School – reveals the art and science of transformational dialogue. Attendees will walk away with clear scripts and proven frameworks for turning everyday interactions into catalysts for positive change. Through the lens of real-world leadership and workplace situations, Joe shares powerful prompts, thoughtful responses, and strategic approaches to giving feedback and coaching others. Perfect for leaders at all levels, this program delivers keynote-level insights and workshop-style learning to transform how you approach your most important leadership conversations.

Audience takeaways:

• Know exactly when to coach and when to give feedback, taking the guesswork out of your leadership conversations
• Use proven language that creates measurable shifts in employee performance and commitment
• Ask the questions that get people thinking and solving problems on their own, reducing their dependency on you for answers
• Turn everyday conversations into opportunities for growth and engagement that stick, creating lasting behavior change on your team